An improved evidential DEMATEL identify critical success factors under uncertain environment

Xueqian Shang, Moxian Song, Kai Huang, Wen Jiang

Research output: Contribution to journalArticlepeer-review

10 Scopus citations

Abstract

How to improve emergency management is still an open issue. In real application, since it is unpractical to optimize all of influential factors, a feasible way is to find out the critical success factors (CSF) to improve. In this paper, the existing evidential DEMATEL method is improved to be more reasonable. Inspired by belief entropy, a new function which is used to calculate the reliability of the information is defined. Then, DEMATEL method is applied on each fused BPA multiplied by the reliability coefficient to seek for a final result. Finally, five critical success factors are figured out. By optimizing these five factors, the effectiveness and efficiency of the whole emergency management system could be greatly promoted.

Original languageEnglish
Pages (from-to)3659-3669
Number of pages11
JournalJournal of Ambient Intelligence and Humanized Computing
Volume11
Issue number9
DOIs
StatePublished - 1 Sep 2020

Keywords

  • Belief entropy
  • Critical success factor
  • DEMATEL method
  • Dempster–Shafer theory
  • Emergency management

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