大学生学术信息搜寻挫折应对行为研究

[Purpose/ Significance] Academic information seeking is usually a long-term, repeated and continuous process, which is easily to encounter interference and obstruction leading to frustration. This paper explores the frustration coping behaviors of college students in academic information seeking to improve the coping effect. [Method/ Process] Based on frustration coping theory, semi-structured interview and content analysis method were used to analyze the types of frus⁃ tration coping behaviors, coping effects and related influencing factors. Then a frustration coping model for academic infor⁃ mation seeking was constructed for college students. [Result/ Conclusion] The results show that the behaviors of college students coping with information seeking frustration mainly include problem-centered and emotion-centered. The former in⁃ cludes problem management coping and problem evaluation coping, while the latter includes avoidant and non-avoidant e⁃ motional coping. Factors of user, task and environment could affect the coping behaviors and effects. Finally, further re⁃ search problems are pointed out and relevant countermeasures are put forward.